reviews not showing
A review was left but you can’t see it.
Reviews not showing? Here's why, and how to fix it.
One problem per page. The most likely cause first, the fix in steps, and an honest answer when there isn't one. Every policy point links to the platform's own help page.
Likely causeCheck first
It's still being checked
Fix Wait a few days, then look again.
Source: Google Business Profile Help, checked 2 October 2026
Start here
A review was left but you can’t see it.
Customers can’t leave a review at all.
Reviews exist but don’t appear in Search or Maps.
A review looks fake, spam or from a competitor.
Reviews meant for another business landed on yours.
Reviews sit on a listing you don’t control.
The key
They say who can act, so you know within a screen whether this is yours to fix.
How we check
We quote the platform, link the page we quoted, and show the date a human last checked it. We never promise a removal or a ranking, and we say plainly when nothing can be done. How we check.
Pages